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Diet requirements need to be arranged with the head waiter on the first night of the cruise. If dining in the Lido Restaurant, the guest should discuss requirements with senior dining staff. If you choose to bring your own personal supply of oxygen, you must handcarry it with you. Packing oxygen cylinders and/or tanks in your checkedluggage is strictly prohibited, as is putting them through security x-raymachines. Please hand-carry your oxygen machines (BiPAP, CPAP, Concentrator,Nebulizer, etc.) and not place them in your checked luggage.
Contact us if you have any questions or concerns.
Please contact Guest Services once on board for proper storage of your oxygen. Guests are responsible for the pickup and delivery of their own oxygen. Please have your medical supply company contact us, otherwise port clearance may not be granted.
Dining
Our Guest Services Team's enthusiasm and positive attitude mean they are the frontline ambassadors of fun. Confirmed Dining Preference in our Main Dining RoomGuests traveling in suite accommodations will be guaranteed their dining option choice. Guests traveling in the following suite accommodations will be entitled to additional perks. A small, personal-sized cooler no larger than 12" x 12" x 12" (30.5 cm x 30.5 cm x 30.5 cm) for the purpose of housing medications is permitted as carry-on luggage. Youth programs rules and regulations still apply to all children, in terms of age policy, illness, hours of operation and acceptable conduct (unruly behavior) while in the program.
Can children with disabilities participate in youth program activities?
A relief area in a non-guest traffic area of the ship using Second Nature Dog Litter will be set up on board by our team. In the event you are unable to go ashore, our shipboard team will have activities and entertainment for you to enjoy. Our ships sail to stunning destinations — see just where on the map we go.
Except where it is a mandatory requirement, Carnival highly recommends that all guests travel with a passport book. The passport book must be valid for at least six months beyond the completion of travel. This will enhance the debarkation experience as delays may be expected upon return to the United States for those without one. Many of our ports of call have established strict entry requirements for animals.
Each child's needs are assessed, on a case-by-case basis, to determine how she or he can be accommodated and integrated in the program to have a fully and equally enjoyable experience. Youth Programs rules and regulations still apply to all children, in terms of age policy, illness, hours of operation and acceptable conduct (unruly behavior) while in the program. Please note, all wheelchairs have a maximum guest weight limit of 325 pounds. For safety reasons, we are unable to provide wheelchair assistance to those who exceed the maximum weight limit and we reserve the right to deny assistance if the weight presents operational or safety concerns.
Do you offer assisted audio devices in the Main Lounge?
This service is not for those booked on a Carnival shore excursion as these guests are given separate instructions when and where to meet. For guests who are traveling with injectable medication and need a sharps disposal container, please contact the Medical Center or the onboard Housekeeping staff. If you require the use of oxygen during your cruise, you must arrange for an adequate supply to be delivered to the ship on your sailing date. We ask that you please inform the Maître d' directly as well as your dining team of any food allergies and special preparation you may require to accommodate your allergy.
Shipboard Health and Safety
'Your Time Dining' Open Seating 'Your Time Dining' is offered fleet wide. Guests are seated on a first come, first served basis depending on party size and in most cases, are accommodated within 20 minutes. Guests using Carnival's HUB App can check-in for 'Your Time Dining' ahead of time or check-in when they are ready to go. The App will alert the guest when their table is ready as well as the table number in the dining room displayed on the App screen. Assigned Seating - Early Dining and Late DiningThis dining option offers guests a pre-set dining time for the duration of the cruise as well as the same table assignment each evening in the Main Dining Room. Guests who choose this option will not be able to reserve 'Your Time' open seating once on board.
Do you offer gluten-free food and drink options?
Carnival is the first cruise line to be certified “sensory inclusive” by KultureCity®, a leading nonprofit for individuals with sensory and invisible disabilities (such as Autism, ADHD, Down Syndrome, PTSD, etc.). If a child with a sensory or cognitive need is cruising, you can meet with Guest Services to discuss any special accommodations. Youth Staff have different resources on hand to help soothe, calm and entertain children participating in our Youth Programs, such as weighted vests, conversation cards, sensory games and other aids. In the event your child requires regular medication while attending a Youth Programs activity, a parent/guardian must return to administer that medication. The Youth Staff will not administer any medication and/or needles to child participating in a Youth Programs activity, with the exception of epi-pens.
Carnival's Brand Ambassador Responds to an Impossible Request - Cruise Hive
Carnival's Brand Ambassador Responds to an Impossible Request.
Posted: Thu, 18 Apr 2024 20:11:11 GMT [source]
(How many of you judgmental people have done that?) There are so many reasons someone can need the assistance of GS. So, please, people, will you withhold your judgement on your fellow PAX standing in the GS line? All this jumping to assumptions and negative judgments about others makes you appear to be ignorant jerks.
Guests who booked directly with Carnival may add their pre-paid gratuities on Carnival.com. If a guest booked with a travel agent, they may contact their travel professional to add pre-paid gratuities to their booking. Prepaid gratuities are reflected in the 'Miscellaneous Charge' field on the confirmation and in the guest's E-Documents.
If bringing a scooter, please bring one that can collapse or fold so that it may be stored in the closet or underneath the vanity area. Hydraulic lifts have a maximum weight limit of 500 pounds (226 kg), including wheelchair/scooter and guest. Standard airport transfer charges apply; there is no additional cost for the lift. We are proud to welcome guests with disabilities aboard our ships and have worked hard to make sure carnival.com works well for visitors of all levels of ability. Carnival is not responsible for limitations imposed on working service dogs by independent entities or shore excursion providers in foreign ports of call.
In order to determine which type of accessible stateroom meets your needs, please review the features of each type listed below. If you have any issues accessing carnival.com using assistive technologies, we'd like to hear about it! Emotional supportdogs, which are not recognized by the US Department of Justice, are also notpermitted on Carnival ships. Guests who require a different dining time than they chose when booking can change once on board the ship. We strongly suggest that guests contact their own health insurance todetermine their benefits for medical providers outside of the United States,as well as available air-ambulance and repatriation benefits.
Publicly accessible computers (Microsoft Windows based) with standard internet browsers, are available 24 hours a day. MS Office or other specific software is not offered and you may not install your own software. Beverage program includes a great variety of non-alcoholic beverages, as well as a wide selection of high quality brand-name spirits and wines by the glass. Purchasing Liquor at Ports of Call and On Board at The Fun ShopsAll alcohol purchased ashore or in The Fun Shops will be stored for safekeeping until the end of the voyage.
Careful attention must be paid when backing in and out of elevators as they are often in close proximity to the staircase and may be narrow and difficult to navigate. Wheelchair assistance is available at home ports for getting on and off the ship. For a list of accessible tours, please look for the symbol indicating wheelchair-accessible . The risks to the guest who misses a scheduled dialysis treatment are veryserious.
Due to concerns for food safety and contamination prevention, any food items brought on board must be pre-packaged and unopened. We are unable to provide food preparation, refrigeration or storage for personal food or beverage items. Guests who are deaf or hard of hearing, who use sign language as their primary means of communication may request a sign language interpreter. Sign language interpreters can be requested, on a shared basis, for cruises departing from and returning to a U.S port for the purpose of interpreting our main production shows, port and shopping presentations, and other major organized activities. Guests must be prepared to collapse their device so it can be safely stored in a way that allows for safe exit from their stateroom.
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